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In The Image is dedicated to helping families of our very own community in a crisis situation. This might be due to homelessness, loss of job, natural disaster, and so many other difficult situations - including COVID-19. 


We are only able to help them because of YOU!

Due to COVID-19, our manpower has decreased; when donating items, please give only the needed items listed below and separate items as much as possible. This helps get your donations into the hands of those in need faster. 

Our Express Giving appointments are Monday - Friday 10am to 2pm. Please do not leave donations unattended on our property after donation hours. We appreciate your understanding, cooperation, and of course your gifts! SIGN UP BY COMPLETING A FORM BELOW. 


Thank you for helping to provide the basics in life for our clients.

We respect the families we serve and try to give them a dignified experience at ITI. To help make their house a home, please think of giving items in good condition, new or gently used. We are unable to accept items that are broken, ripped, or soiled. 

Our facility remains closed to the public but we are still serving families and individuals in our community. The NEW Donation Center is now open BY APPOINTMENT ONLY! We are so excited for you to see it! 

Accepted Basic Needs

  • Baby Wipes

  • Cleaning Products (Unopened Only)

  • Diapers

  • Formula (Unopened, not expired)

  • Hand Sanitizer

  • Hand Soap

  • Laundry Detergent (Unopened)

  • Paper Towel

  • Personal Hygiene Products (Unopened)

  • Toilet Paper

Accepted Clothing

  • Backpacks/Book Bags

  • Clothing (Current Season)

  • Coats and Jackets

  • Hats and Beanies

  • Socks (No Holes and Matched Pairs Only)

  • Undergarments (No Holes, No Stains)


Rags and Recyclables

Recently, our Recycling Program has changed due to industry standards. We are no longer able to recycle everything and anything, but we can still take some of those RAGS!

Please keep these items separate and label as Recycle. 

Rags include:

  • Stained/torn Cotton

  • Stained/torn Jeans



  • shoes - soles must be in good condition

Accepted Shoes

  • Brand-new athletic shoes for children and the S.H.O.E.S. Program

  • Shoes with soles in tact

  • Slippers in good condition

  • Torn shoes labeled for recycling - soles must be in good condition

Dropping off your donations looks a little different - take a look at this video to see how you can have a quick, no contact appointment! And fill out the form below to secure your appointment. If you do not see the form below - refresh your browser. 

Please see our Terms of Use and Privacy Policy. 

Location: 4255 Kalamazoo Avenue SE Grand Rapids, MI 49508     Office Hours: Monday - Friday 10am to 3pm

Donation Hours: By Appointment Only, thank you for understanding!

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